The biggest threat to an organization’s success is team disconnection.
My mission is to help leaders transform their organizations by developing modern team leadership and fostering a culture of Team Connection. These critical actions keep teams motivated and effective during times of change and challenge—no, I’m not talking about happy hour!
When teams are highly connected your people thrive, team results soar and there is positive impact to the business.
The success of any organization relies on strong, resilient teams that can navigate workplace disruptions and changing market conditions. Reactive leadership isn’t sustainable for long-term success. That’s why I partner with leaders to uplevel their skillset through truth, trust, targets and transformation in my signature system Team Connection Code.
Where do we start? It starts with you. Partner with me to discover new approaches and strategies to navigate modern day stress, amplify your natural gifts, and accelerate your effectiveness. Join me in reducing workplace pain and disconnection through new ways of communication, building trust, getting clear on targets, and transforming your leadership and your team.
I’m an experienced leader of teams, having held Client Leadership roles in Marketing and Creative agencies, working with esteemed global brands like XBOX, Amazon Web Services, Hewlett-Packard, and coached and consulted for clients in the tech, healthcare, talent and marketing agencies, and financial services industries. Throughout my career, I’ve successfully navigated high-stakes mergers, won, and lost major business deals, and transformed struggling teams into award-winning powerhouses. My deep understanding of the naturally occurring high pressure and volatility in fast-paced environments has given me critical insights into the impact it has on team performance. This passion for supporting leaders and their teams to reduce suffering and disconnection in their workplace has become the work of my life.  I envision a workplace where team leaders have unwavering confidence to lead their teams towards a happy, healthy, and energizing environment where they can produce their best work and thrive, even in the most challenging times. I specialize in collaborating with senior leaders who are looking to develop their team leaders and cultivate a thriving team culture. We partner through ongoing strategy sessions and personalized 1:1 coaching for their team leaders to uncover the root cause of a challenge, amplify natural gifts and accelerate leadership effectiveness. I also lead virtual workshops and in-person team offsites. When you work with me, you can expect a true partnership through authenticity, honesty, respectfulness, and a touch of humor. Certifications: ICF Certified Coach since 2012 (PCC), The 4 Stages of Psychological Safety™, Leadership Circle Profile™, and OKRs through Workboard.
Why partner with me?
MY COMMITMENT TO THE WORK
I don’t expect my clients to do things that I wouldn’t do or haven’t done for the sake of progress, growth and development. I’m deeply committed to my personal growth and development—what that means for my clients is that I am practicing what I teach and know the personal cost, and challenge associated with doing this work.
EXPERIENCED LEADER OF TEAMS
This work is born out of my own lived experience as a leader of teams for some of the world’s largest tech companies. I have first-hand experience navigating this complex setting and it affords me a level of empathy that is unusual in this space.
PARTNERSHIPS APPROACH
I have developed a strong partnership approach and what that means is I lead from alongside my clients and teams. My clients, therefore benefit from having someone who is genuinely invested in finding new perspectives, approaches and results for their greatest challenges—my clients know they are not alone.
SIMPLIFYING THE COMPLEX
I think a lot of people avoid the work because it is well known to be complex, painful, or hard. I challenge this stigma by working with my clients in a way that makes complexities feel manageable while inviting ease into the process. I say, Let’s have fun with it!
ICF CERTIFIED COACH
A level PCC Coach certified since 2012 by the ICF who upholds a high level of quality. I am held accountable to the ICF Code of Ethics, and recognized in the coaching community as an advanced level coach. This is important for my clients who can rest assurance of my reliability as I have been endorsed by one of the most respected coaching standard bodies in the world.
Impact
Jacci simplified complexity and drafted a narrative that captures what our team is about. She provided fun ways for the team to connect, and we used the outputs to help our organization over the course of the following year. She is genuine, open, and willing to partner in ways that fit the needs of the team.
CHIEF OF STAFF
JULIE HANSON, INTEL
Simply put, Jacci is phenomenal.
In only a few short months, I have felt a profound sense of growth and accomplishment—personally and professionally. Her coaching style is holistic and encouraged me to show up as my whole, authentic self. She also helped me work through some professional challenges in real-time. I am happy to have Jacci in my corner and trust wholly in her wisdom.
She’s helped me strengthen my leadership voice, my strategic vision, and my creative effectiveness. If you’re looking to achieve similar goals, Jacci is the coach for you.
ASSOCIATE CREATIVE DIRECTOR
INGRID THOMPSON, MRM NEW YORK
Jacci has a gift, and lucky for us she is sharing it with the world in such a constructive and supportive way. Her deep listening skills, life experiences, empathy and professional career path are just the tip of the iceberg. I wholeheartedly benefit from her coaching. My choices as a result of the work we’ve done together have never felt more clear and purposeful as they do now.
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SENIOR MARKETING STRATEGIST
& BUSINESS OWNER
ROISIN MCGLYNN
I hired Jacci when I found myself languishing in an isolating, post-pandemic reality. I have always enjoyed my career but started questioning my longer-term direction and self-fulfillment. I was looking for more control and purpose in both my personal and professional life. Jacci was not only key in providing clarity on my goals and path forward but also helped me identify what limiting factors were impacting my success. The commitment to spend time looking back was key in stepping forward in a new mindset as a stronger more self-assured individual. I'm so thankful to Jacci and am truly excited for what the future holds.
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MARKETING LEADER
AUTODESK
Over the years I have partnered with many vendors to deliver coaching and training for our people. Having a partner with advertising experience is extremely valuable and creates instant rapport with our team. MRM has been fortunate to find a coach who really understands our people and their day-to-day challenges. With Jacci, she understands our work, the clients, and our talent’s career journey. From global executives to new managers, Jacci quickly builds trust and credibility with her people—helping to make the coaching engagement enjoyable. Jacci’s integrity and approach with confidentiality has made her a trusted partner.
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DIRECTOR OF LEARNING & DEVELOPMENT
KRIS DAVIDSON, MRM GLOBAL
